Shipping Policy

Effective Date: [16-05-2025]

At Opecia, we strive to deliver your hair care products quickly, safely, and efficiently across India. This Shipping Policy outlines the terms related to processing, delivery, and charges applicable to your orders placed on https://opecia.in.

1. Order Processing

• Orders are usually processed within 1-2 business days of receiving full payment.

• We typically dispatch orders within 6 working days.

• Business days are Monday to Friday, excluding public holidays.

• You will receive a confirmation email/SMS with tracking details once your order is dispatched.

2. Shipping Time & Delivery

• For most serviceable PIN codes in India, delivery is expected within 3–7 business days from the date of dispatch.

• In case your location is not serviceable by our regular courier partners, we may ship your order via India Post (Speed Post or VPP) which may take up to 3 weeks.

3. Tracking Your Order

• After dispatch, a unique tracking ID/link will be shared via email and/or SMS.

• You can use this link to track your package in real-time.

4. Shipping Methods

• All orders are shipped via trusted ground courier partners unless otherwise requested.

• We currently do not offer Cash on Delivery (COD).

• For urgent or time-sensitive deliveries, please contact us for expedited shipping (subject to availability).

5. Shipping Charges

• Shipping charges within India are calculated based on the weight of the package and will be displayed during checkout.

• International shipping is not available at this time. For any special requests, please contact our team.

6. Address Accuracy

• Please ensure that your shipping address, PIN code, and contact details are accurate at the time of placing the order.

• Opecia will not be responsible for delays or losses caused by incorrect or incomplete address information.

7. Delays and Exceptions

Shipping time may vary due to:

• Natural calamities, bad weather, or local disturbances

• Festival or holiday season delays

• Logistical challenges beyond our control

In such cases, we request your patience and cooperation.

8. Payment Terms

• We accept 100% advance payment via secure online payment gateways (credit/debit card, UPI, wallets).

• Your order will only be processed after successful payment confirmation.

9. Need Help?

For any queries, custom delivery requests, or assistance with tracking: