Privacy Policy

Privacy Policy

Effective Date: [16-05-2025]

Welcome to Opecia (“Company”, “we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://opecia.in, or interact with us through any other platform.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Details: Name, phone number, email ID, address, age, etc.

  • Medical Information: Hair loss stage, history, symptoms, treatment preferences (only if you voluntarily share it).

  • Payment Information: UPI, credit/debit card details, billing address.

  • Technical Information: IP address, device type, browser type, OS, time zone, and cookies.

  • Usage Data: Pages visited, time spent on pages, clicks, and interaction logs.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide customized treatment and product suggestions

  • To process orders and payments securely

  • To communicate with you regarding your appointments, products, and follow-ups

  • To send promotional emails, offers, and updates (only if you opt-in)

  • To improve website performance, user experience, and marketing strategies

  • To comply with legal and regulatory obligations

You may choose to opt-out of marketing communications anytime.

3. Sharing of Your Information

We do not sell your personal data. We may share your data with:

  • Our internal team of doctors and hair care experts

  • Trusted third-party service providers (e.g., courier, payment gateways, hosting partners)

  • Legal and regulatory bodies, if required under law

All our partners are bound by confidentiality and data protection obligations.

4. Security of Your Data

We take strict measures to protect your personal data, including:

  • SSL encryption on our website

  • Secure payment gateways

  • Restricted access to personal data

  • Regular security audits

However, no online method is 100% secure. Please do not share OTPs or passwords with anyone claiming to be from Opecia.

5. Your Rights

You have the right to:

  • Access, review, or modify your personal data

  • Request deletion of your data (subject to legal or order fulfillment obligations)

  • Withdraw consent to use your data

To exercise your rights, email us at:  contact@ridhiayurveda.com or use the contact form on the website.

6. Data Retention

We retain your data:

  • As long as your account is active

  • For as long as necessary for legal, medical, or regulatory reasons

  • For analytics in anonymized form

7. Use of Cookies

We use cookies to:

  • Improve your browsing experience

  • Track website usage and interaction

  • Store cart or login session

You can control cookies through your browser settings.

8. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18. If you are a parent/guardian and believe your child has provided us information, contact us for deletion.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies independently.

10. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with the updated Effective Date. Continued use of the website constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:
📞 Phone: +91 62802 87115
📧 Email: contact@ridhiayurveda.com
🌐 Website: https://opecia.in