Return, Refund & Exchange Policy

A. Return, Refund & Exchange Policy

Thank you for choosing Opecia. We deeply value your trust and are committed to providing you with the highest quality products and excellent customer service. Kindly read our Return, Refund & Exchange Policy carefully before making any purchase.

B. Refund Eligibility

We offer a 7-day 100% refund on eligible products purchased from https://opecia.in under the following conditions:

  • The product must be purchased directly from our official website.

  • The product must be unused, unopened, and in its original packaging.

  • The refund request must be submitted within 7 days from the date of delivery.

C. How to Request a Refund

To initiate a refund, please follow these steps:

  1. Visit our Contact Us page or reach out directly.

  2. Provide the following details:

    • Full Name

    • Order Number

    • Email Address

    • Reason for Refund Request

    • Any other relevant information

  3. Send your refund request to contact@ridhiayurveda.com or call +91 62802 87115.

D. Refund Process

  • Your refund request will be reviewed within 1-2 business days.

  • Upon approval, you will receive an email confirmation.

  • Refunds will be processed back to the original mode of payment within 5-7 business days.

  • If a product return is required, our courier partner will arrange pickup within 2-3 business days.

E. Exchange Policy

If you receive a defective or damaged product, we will replace it free of cost.

  • Please report the defect/damage on the day of delivery.

  • A replacement product will be delivered within 5 business days.

F. Shipping Costs

  • Customers are responsible for return shipping charges unless the product is defective or damaged.

  • We advise using a trackable shipping service for returns.

G. Cancellation Policy

To cancel your order, please contact us within 60 minutes of placing the order:

📞 Phone: +91 62802 87115
📧 Email: contact@ridhiayurveda.com
🌐 Website: https://opecia.in